Frequently Asked Questions
Product Related
Yes, our copper products are manufactured using high-grade pure copper. We ensure quality checks at every stage of production.
Yes, we recommend cleaning with lemon and salt regularly to maintain shine and hygiene.
Yes, our products comply with food safety standards and are safe for drinking water storage.
Orders & Payments
You can place orders directly through our website or contact us for bulk/B2B inquiries.
We accept bank transfer, TT, LC, credit/debit card, and PayPal for samples approved B2B payment terms.
MOQ varies based on product type. For bulk or custom orders, please contact our sales team.
Shipping & Delivery
Yes, we export worldwide. Shipping charges and delivery timelines vary by location.
Domestic delivery usually takes 3-7 working days. International orders may take 7-15 days.
Bulk & B2B Orders
Yes, we provide competitive wholesale pricing for bulk orders. Contact us for quotation.
Yes, we offer OEM & private labeling services including laser engraving and custom packaging.
We provide standard, premium gift packaging, and customized branded boxes as per requirement.
Returns & Support
Returns are accepted for defective products within 7 days of delivery.
You can reach us via phone, email, or WhatsApp for quick assistance.
